Director, Government Services,
Kori Miller has experience in successfully managing a number of various federal, state and local government contracts. He has supervised upper and middle-level managers and up to 22 exempt and non-exempt staff. He has an extensive background in startup contracts and programs with an emphasis on developing necessary partnerships and creating collaborative agreements.
In 2006, Mr. Miller as a leader in Workforce Development for the City of Los Angeles achieved the coveted Malcolm Baldridge Award. His firm at that time, Goodwill of Southern California, Inc. held a special ceremony involving key city officials and local elected officials to acknowledge this success. The Baldrige Criteria for Performance Excellence* are accepted around the world as the Gold Standard for organizational performance excellence — a body of principles and considerations that when used as a management framework lead to improved performance results in organizations.
Mr. Miller returned to school in 2009 after acquiring extensive work experience and received his BA & MA degrees in Organizational Management and Leadership from Springfield College in Springfield, MA.
* Better performance under Baldrige emanates from fewer defects, better health care outcomes, and improved effectiveness; to more satisfied and engaged customers, patients, and students; to improved financial and market share results. The Framework for this Criterion was developed in 1987 by the Deputy Director of the National Measurement Laboratory of the U.S. National Bureau of Standards (NBS)
Curt Riemann who was tasked by President Ronald Reagan, the U.S. Congress, and the Director of NBS
to create a set of criteria (i.e., standards) to help U.S. manufacturers compete in a global economy.